Clear Return Procedures
Our return process is designed to be straightforward and transparent. Customers can initiate a return within 7 days of receiving their order. All requests are handled promptly to ensure a hassle-free experience. Please ensure items are unused and in their original packaging for eligibility.
Eligibility Criteria
Products must be returned in their original, unused condition, along with all tags and accessories. Returns are not accepted for customised or perishable items. Please review product-specific return exceptions before requesting a return.
How to Initiate a Return
To begin a return, contact our support team with your order details and reason for return. Our representatives will guide you through each step, providing a return authorisation and instructions for shipping the item back.
Policy Highlights
Our policy ensures that your return is processed efficiently and fairly. Refunds are issued to the original payment method within 7 business days after inspection. For exchanges, replacements are dispatched promptly upon approval of your return.
Refund Processing
Refunds are credited to your original payment method after the returned item passes quality checks. Bank processing times may vary; please allow up to 10 business days for the refund to reflect in your account.
Contact for Support
For further assistance regarding returns, please reach out to our customer service team at gadhsawanga@gmail.com or call us at +91-9575716130. Our team is available Monday to Saturday, 9:00 AM to 6:00 PM IST, to assist you with all return-related queries.